Personalized care in Greensboro for the ones you love

Elder care services is an umbrella term for the menu of in-home and community services that help older adults live safely and independently. The main categories: companion care, personal care (ADLs), home health (skilled clinical), adult day services, respite care, geriatric care management, and care coordination. Most families need a mix that evolves over time as their parent's needs shift.

Start with a geriatric assessment — a trained Geriatric Care Manager spends 60–90 minutes with your parent, reviews ADLs and IADLs, walks through the home, and produces a written care plan with cost estimates. The $300–$500 assessment fee usually pays for itself in avoided mistakes. The plan becomes your map for the next 6–12 months and your reference when interviewing agencies.

ADLs (Activities of Daily Living) are the six basic self-care activities: bathing, dressing, toileting, transferring, eating, and walking. IADLs (Instrumental Activities of Daily Living) are the more complex tasks that maintain independence: meal prep, housekeeping, laundry, medication management, shopping, transportation, finances, and using the phone. Difficulty with ADLs typically signals need for personal care; IADL difficulty often points to companion care or homemaker services.

Yes. The main programs: Medicare (covers short-term skilled home health), Medicaid HCBS waivers (covers ongoing home care for income-eligible seniors), VA Aid & Attendance (for veterans and surviving spouses), long-term care insurance (if previously purchased), the Older Americans Act Title III programs, and PACE (Program of All-Inclusive Care for the Elderly) for dual-eligible seniors. Your local Area Agency on Aging is the right starting point.

The terms overlap. A Certified Home Health Aide (CHHA) has completed state-mandated training (75–120 hours) covering ADLs, infection control, and basic vital signs; they work in home care. A Certified Nursing Assistant (CNA) has similar training but is licensed for facility-based work. Home Health Aide (HHA) is the federal term used by Medicare-certified agencies. For home care, CHHA is the most common credential.

Yes — and you'll save 25–40 percent on the hourly rate. But you become the legal employer, handling payroll taxes, workers' comp insurance, backup coverage when they're sick, and supervision. For families who can manage that overhead and have a trusted referral, independent caregivers work well. For first-time families or complex care needs, agencies absorb the risk that's not worth taking on yourself.

Most families follow a predictable arc: weekly companion visits in early aging → daily companion care + transportation → companion + personal care (ADLs) → 24-hour live-in care → memory care facility or 24/7 awake care → end-of-life hospice. The transitions usually take years, not months. A good care coordinator helps you anticipate the next step before it becomes a crisis.

Some do, some don't. Companion care, personal care, and homemaker services are non-medical. Home health — RN visits, PT, OT — is medical, requires a physician's order, and is often Medicare-covered. The same family often uses both, with the agency coordinating between the home-health team (short-term medical) and the home-care team (ongoing daily support).